On Tuesday, May 24, 2016 over 50 clinicians, faculty and administration staff from University of Washington (UW) Medicine, UW Regional Heart Center, UW Medicine WWAMI Institute for Simulation in Healthcare (WISH) TeamCORE, and the Center for Health Sciences Interprofessional Education, Research, and Practice gathered in the UW Magnuson Health Sciences Building to take part in a Leadership Workshop, “Transforming Care: Teamwork and Partnerships Workshop”. The workshop is part of a quarterly professional development program workshop series around collaborative practice and team-based care, funded by a grant from Professor Dr. Brenda Zierler (UW School of Nursing).
Kurt O’Brien, MHROD (School of Public Health) facilitated a 15-minute "Impromptu Networking" Liberating Structures activity to explore what has changed for the participants since the program began a year ago and what they need in order to continue their work. Liberating Structures are simple tools that make it possible for people and organizations to create, do new things, and be innovative.
Keynote speaker, Carlos Pellegrini, MD, Chief Medical Officer of the UW Medical Center, presented “Team of Experts or Expert Teams,” describing the differences between high performing and poorly performing teams and tools known to improve team communication and functioning.
Following the keynote address, Dr. Pellegrini joined other UW Medicine leaders working on care transformation initiatives (Chris Head; Cindy Hecker, RN; Danielle Lavallee, PharmD; JoAnne McDaniels) in a 40-minute panel discussion facilitated by O’Brien. Panel members answered audience questions about how to determine success and what benchmarks to use, how to communicate work so everyone on a team is involved, how to include others, and how to ensure that efforts are sustained over time.
Participants were then led through a 60-minute “Shift and Share” Liberating Structures activity facilitated by School of Nursing staff member Amanda Moore. Project teams from UW Medicine, the Regional Heart Center and the Center for Health Sciences Interprofessional Education (CHSIE) organized six poster stations and presented progress of their project in a series of 4-minute group rotations. Poster groups included: 1) Advanced Heart Failure (AHF) Patient Database Team; 2) AHF Inpatient Change Team from 5NE Unit; 3) AHF Inpatient Change Team from 5SE and Critical Care Unit; 4) Regional Heart Center (RHC) Outpatient Change Team; 5) Northwest Heart Failure Collaborative (NWHFC): Project ECHO; and 6) AHF Community and Patient Advisory Team (CPAT).
The afternoon culminated with O’Brien facilitating a 40-minute discussion on how to cross share and create a learning community within UW Medicine and Health Sciences for sharing of projects, ideas and tools.
When asked which aspects of the workshop were most interesting or useful, one participant shared, "It was very eye-opening to hear what projects going on home-wide and hear about similar themes across units. I really liked Dr. Pellegrini's talk about expert teams and enjoyed the time to network and get to know people better."
Another participant shared, "[I will] talk with other leaders about how to identify and support natural leaders in their staff, who can lead the behaviors needed to speak up and engage others in change," when asked what one thing s/he will do differently as a result of this workshop.
The next leadership workshop in the series is September 20, 2016. These workshops are part of a quarterly Leadership Series funded by a training grant from the U.S. Health Resources and Services Administration (HRSA), Principle Investigator Brenda Zierler.